Open Box Willsenton R800i 300B 805 tube Integrated Amplifier Single-end Class A

My Experience with Willsenton Tube Amplifier and China-Hifi-Audio.com

I’d like to share my personal experience with a Willsenton tube amplifier purchased through china-hifi-audio.com, as many audiophiles are understandably cautious about purchasing tube gear directly from overseas.

From a build quality standpoint, the amplifier itself exceeded my expectations. The chassis is solid and heavy, the transformers are substantial, and the internal layout reflects proper tube-amp design principles. This does not feel like a cheaply assembled product. Fit and finish are very good, and packaging was excellent, with careful protection of both the amplifier and the tubes.

Regarding sound quality, the Willsenton delivers exactly what I expect from a well-designed tube amplifier: a rich and natural midrange, excellent tonal density, and a sense of depth and dimensionality that makes music engaging. Vocals sound organic, acoustic instruments have body and texture, and the presentation is detailed without being fatiguing. Bass control was better than expected for a tube amplifier in this category, and the high frequencies were smooth and well integrated.

That said, I want to be transparent about the full experience.
The first amplifier I received had a noise issue that could not be resolved through BIAS adjustment or standard troubleshooting. After contacting china-hifi-audio.com, they carefully reviewed the situation and agreed that the unit should be returned. I shipped the amplifier back, and they promptly arranged for a replacement unit, which has been working properly.

What stood out to me during this process was the consistency and quality of their communication. They were in constant contact, clearly explaining each step of the shipping and replacement process, providing updates, and following through on every commitment. I was patient and understanding throughout the process, and in return, everything moved forward in a very positive and professional manner. Issues were addressed responsibly, without excuses or delays.

It’s important to understand that buying overseas is not the same as buying from a local brick-and-mortar dealer. You need to be comfortable with international shipping timelines and have realistic expectations. However, based on my experience, china-hifi-audio.com handled a legitimate issue correctly and professionally, which speaks volumes about their reliability.

In summary, Willsenton builds serious tube amplifiers, not novelty products, and china-hifi-audio.com proved to be a trustworthy vendor that stands behind what they sell. Even when an issue arose, it was handled transparently and fairly. I would recommend this route to experienced audiophiles who understand tube equipment and are looking for strong performance and excellent value.